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Frequently Asked Questions

  • What formats do you offer designs?

  •  At the present time we have Pes, Hus, Dst and xxx. If you need them converted to other formats please let us know.

  • How do I get my designs?

  • When you make your purchase you will be directed to an instant download link. If you pay by check then it will be sent to you when the check clears.

  • What forms of payment.?

  • We use BMT shopping cart and we accept major credit cards, paypal and echecks.

  • Do you offer refunds?

  •  Due to the electronic nature of the designs we can not refund but will replace any defective files.

  • What digitizing program do you use?

  •  Embird

  • Do you have Freebies?

  •  Yes at this time you can join the yahoo group to get the freebies and we are uploading free designs on the site now.

  • Where do you get your artwork?

  •  We have commercial licenses for the graphics we use. You will find the links to the artists on the links page.

  • Can I resell your designs?

  •  No that is a copyright infringement

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  • Do you manually punch your designs?

  • Yes all of our designs are manually punched? We do not auto digitize anything on our site. We test sew each design on our home embroidery machines before we put them up for sale.

Web designed by Margaret Schindler and Joan Johnson

Graphics are Raggady Scrappin, Nutmeg Nook, Digistudio

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